Return and Refund Policy

At Visu Enterprises, we value our customers and aim to provide quality products and a satisfactory shopping experience. Please read our return and refund policy carefully.

1. Return Eligibility: Customers can request a return within 7 days of receiving the product, provided the product is unused, undamaged, and in its original packaging.
2. Damaged or Defective Products: If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photographs or videos as proof.
3. Non-Returnable Products: Products that are used, damaged due to customer negligence, or not returned in their original condition may not be eligible for return or refund.
4. Refund Process: Once the returned product is received and inspected, eligible refunds will be processed to the original payment method within 5–7 business days.
5. Return Shipping Charges: Return shipping costs may be borne by the customer unless the product received is defective, damaged, or incorrect due to our mistake.
6. Contact Us: For any return, refund, or exchange-related queries, please contact us through email:

Visu Enterprises
Email: vkgkr01@gmail.com

We reserve the right to review and approve return and refund requests according to this policy.